Author Topic: Marc Torppa @ the Growing Grounds  (Read 6191 times)

jersanct

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Re: Marc Torppa @ the Growing Grounds
« Reply #15 on: April 02, 2012, 02:32 PM »
For all I know, I may be the only person who hasn't had a tree delivered.  I'm only telling you about my experience, rendering an opinion on the guy as a vendor, and directing you to view the experiences of others.  But I do understand what you're saying and appreciate the sentiments.
 

Judy

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Re: Marc Torppa @ the Growing Grounds
« Reply #16 on: April 02, 2012, 02:53 PM »
I guess in these times, everyone must cover their respective a**.  But I still think it's a sad state of affairs.
 

Vulcan

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Re: Marc Torppa @ the Growing Grounds
« Reply #17 on: April 02, 2012, 03:31 PM »
Possibly, a forum subject for "Vendor Experiences" would be a way of educating the bonsai public; at least here.
 

Dave W

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Re: Marc Torppa @ the Growing Grounds
« Reply #18 on: April 02, 2012, 05:14 PM »
Hi everyone. I'm new to the Bonsai Study Group, but not with dealing with Marc Torrpa. I have ordered 4 trees from him over 3 yrs, and 3 of those trees were damaged. One of the pots was shattered. Two of the trees had the apex split pretty bad. As for getting my trees shipped, that was another adventure all together. It has always taken multiple emails to get him to do anything, and at one point I thought it was a scam on the first purchase.

My sister lives about an hour away from him, so on my last visit to North Carolina from Cali, I arranged a visit to the Growing Grounds. While there I  purchased a Japanese Maple from him. I informed him that my past purchases from him had been damaged upon arrival, to which he sounded very suprised. I paid him by check, which he cashed within a couple of hours. Two weeks later my tree arrived with the apex broken off about 5 inches down. I think you can all imagine how heart broken I was when I saw it.

I would advise anyone thinking of purhasing a tree from The Growing Grounds to think twice!!!!
 

Owen Reich

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Re: Marc Torppa @ the Growing Grounds
« Reply #19 on: April 02, 2012, 07:15 PM »
I had friend drop off a tree there for styling (Growing Grounds).  Tree supposedly died, then 6 months later it was "for sale" on the web.  I've never dealt with him directly.
 

jersanct

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Re: Marc Torppa @ the Growing Grounds
« Reply #20 on: April 05, 2012, 11:44 AM »
Just an update:  still no response from Marc whatsoever.  I have been keeping him updated on the next steps I will be taking and have been following through on each step, so he can see that I am serious.  Still nothing from him.  Amazing.

I talked to my bank this morning.  They said they would be happy to help me talk to his bank but suggested my first step should be to contact his local prosecutor.  I probably will do this Friday or Monday.

On the postal inspector front, I have read through a lot of the information on the site linked earlier in this thread.  It sounds like the postal inspectors are particularly interested in situations where there is a pattern of problems with transactions executed through the USPS.  Judging from what others have posted publicly or sent to me privately, I think we could have an interesting case.  If anyone who has had problems would like to be involved in a potential complaint to the postal service, please PM me.

Thanks everyone.  I continue to recommend staying away from this guy.  If you want good trees, packed safely, and from a vendor who knows what customer service is, I have had very positive experiences with Gary Ishii @ Chikugo-en, Don Blackmond @ Gregory Beach Bonsai, and George Muranaka at Muranaka Bonsai Nursery--he is the gold standard in safe shipping among the group of vendors I have used, but all three on this list are good.
 

rockm

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Re: Marc Torppa @ the Growing Grounds
« Reply #21 on: April 06, 2012, 09:09 AM »
Thanks for the update. Good luck. Hopefully some of those efforts will shake loose the tree or your money.

FWIW, you might ask Robert Stevens (the Indonesian bonsai artist) about his experiences in chasing down a reluctant would-be bonsai merchant.
http://bonsainut.com/forums/showthread.php?4288-Will-Heath-and-the-Mysterious-Case-of-Disappearing-Pots&highlight=Robert+Stevens
 

John Kirby

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Re: Marc Torppa @ the Growing Grounds
« Reply #22 on: April 06, 2012, 09:59 AM »
Rock, you aren't going to mention the name of the person who is not supposed to be mentioned on a bonsai forum?
 

davestree

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Re: Marc Torppa @ the Growing Grounds
« Reply #23 on: April 06, 2012, 10:58 AM »
I think he just did .....
 

Jay

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Re: Marc Torppa @ the Growing Grounds
« Reply #24 on: April 06, 2012, 11:05 AM »
John, 
Brings back memories of the old days on the 'old board'. That was one person I'm glad to be away from......

J
 

MatsuBonsai

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Re: Marc Torppa @ the Growing Grounds
« Reply #25 on: April 06, 2012, 12:06 PM »
Now you have to go outside, turn around three times, and spit.
 

Humunculus

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Re: Marc Torppa @ the Growing Grounds
« Reply #26 on: April 10, 2012, 12:36 PM »
I also thought it worth mentioning the negative experience I had with Marc.  I'm certainly partly to blame here.  Bought a very nice looking japanese maple bonsai based on photos of the tree leafed out.  Based on price, I expected a tree with at least some basically acceptable branch structure.  Shame on me for not insisting photos of the tree while dormant.  In the canopy of leaves, the trunk was very badly scarred, with very large open cuts that were badly done and which will take a very long time to heal.  The branching was terrible and I was forced to remove almost everything down to a stub.  The tree is now in the ground for some proper development.  All of this would have been fine had it not been billed or priced as a finished tree.  It was the only bonsai transaction that I've had in 12 years that I came away from feeling duped.  For what it's worth. 
 

jersanct

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Re: Marc Torppa @ the Growing Grounds
« Reply #27 on: April 10, 2012, 01:35 PM »
Latest update...

On the advice of my bank, I have called the county prosecutor where Marc's business resides.  I am still awaiting a response from the DA but hope to receive a return call this week.  However, it may be very helpful to the bonsai community in general if others with bad experiences were to share their stories as well.  Just Google "gaston county nc district attorney".

Alternatively, you could contact me by PM, and you could at least allow me to list you as another person who has had a bad experience.